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Florence Healthcare International
Committed to excellence

The Center for International Patients

The Center for International Patients (CIP) is the team that looks after patients who travel to Türkiye for treatment at Group Florence Nightingale — coordinating everything from the first inquiry to the journey home, in your own language.

The Center for International Patients team at Group Florence Nightingale
Center for International Patients Data

Patient experience reviewed through CIP responses

The CIP team tracks international patient experience across the care journey, from first inquiry to follow-up.

4.7Excellent6,621 patient responses

Why patients choose Türkiye

Every year more international patients choose Türkiye for treatment — combining world-class medicine with a place worth recovering in. The reasons are consistent:

01

High-quality medical services

02

Lower costs than at home

03

Internationally recognized physicians

04

Advanced medical technology

05

A world-class destination to recover in

Group Florence Nightingale has led healthcare in the region since 1989, with Centers of Excellence across four hospitals and two medical centers. Aligned with the principle of being “Committed to Excellence,” the CIP serves patients from around the world.

Patients we care for come from:
  • Middle East & Gulf
  • North Africa
  • Central Asia & the Caucasus
  • The Balkans
  • Eastern Europe
Ensuring comfort & personalized care

How the CIP team looks after you

Coordinated from the first inquiry

From your very first message, CIP coordinators review your medical records with our physicians, stay in contact with you and your family, arrange transfers within Türkiye and organize your stay across the Group Florence Nightingale hospitals.

Native-speaking translators, 24/7

Multilingual, native-speaking translators meet you and your companions on arrival and provide round-the-clock assistance for both medical and non-medical needs — always in a culturally sensitive way.

Personalized, end to end

Medical and concierge services are tailored to the unique needs and expectations of every patient, so your care and your comfort are handled together.

When time matters

In critical or urgent cases, the CIP team arranges privileged medical second opinions and fast-track appointments for immediate attention. Every inquiry is answered within 24 hours.

The principles we work by

Every case is guided by five commitments.

Quality & success

Transparency

Fast-track outcomes

Convenience

Comprehensive services

Let the CIP team plan your care

Share your reports for a free, no-obligation second opinion and a clear cost estimate — every inquiry answered within 24 hours.