Quality & patient safety

JCI Accreditation & International Patient Safety Standards

Istanbul Florence Nightingale Hospital takes pride in being the first hospital in Türkiye to be surveyed and accredited to the 8th Edition standards of Joint Commission International (JCI) — the clearest testament to our unwavering commitment to quality and patient safety.

Accredited to the Gold Seal of Approval® — Joint Commission International’s most prestigious mark of quality and patient safety.

Current · 2025–2028

1st

In Türkiye · JCI 8th Edition

252

JCI standards assessed

1,155

Measurable elements

3-yr

Re-survey cycle

A decade of trust

Continuously JCI-accredited since 2013

Istanbul Florence Nightingale Hospital has held Joint Commission International accreditation without interruption — across five consecutive survey cycles.

What is JCI, and why does it matter?

Joint Commission International (JCI) is a world-leading, independent, non-profit organization that sets internationally recognized healthcare quality and patient-safety standards. Its core mission is to make hospitals safer while promoting a patient-centered approach — and leading hospitals such as Florence Nightingale undergo this rigorous accreditation voluntarily.

Achieving JCI accreditation demonstrates that an institution places the utmost importance on patient safety and quality of care. JCI surveys are not one-time inspections; they represent a dynamic, ongoing improvement process through which hospitals consistently enhance safety and service quality — fostering a culture of continuous quality across everything we do.

The Gold Seal — what it means for you

The Gold Seal of Approval® is considered the most prestigious symbol of quality a hospital can achieve. For you as a patient, it means patient safety and quality are prioritized at every stage — from admission to discharge, each step of your treatment is planned and delivered according to internationally accepted protocols.

Strict hygiene and sterilization protocols minimize infection risks, and evidence-based practices aligned with the latest science support accurate diagnoses and effective treatment. The Gold Seal also assures you that you are treated by highly qualified professionals who receive continuous training, with the highest standards of patient rights and confidentiality — and that our compliance is constantly reviewed and enhanced.

Your safety, first

The 6 International Patient Safety Goals

Developed by JCI, these goals guide every hospital to minimize errors and deliver high-quality, safe care. Here is how each one protects you.

Goal 1

Correct patient identification

What it means: Your identity is verified using at least two methods (e.g. full name and date of birth) before any procedure or medication.

Why it matters: Ensures the right treatment reaches the right patient, preventing procedures on the wrong individual.

Goal 2

Effective communication

What it means: Critical information about your care is communicated clearly and promptly between clinicians — especially at transfers and shift changes.

Why it matters: Accurate, timely hand-overs prevent errors and keep your care continuous.

Goal 3

Medication safety

What it means: High-risk medications follow special safety protocols; every medication is stored, prescribed and administered under strict control.

Why it matters: Prevents medication errors — the correct drug, dose and timing, every time.

Goal 4

Safe surgery

What it means: Comprehensive checklists and a “time-out” verification confirm the right patient, right site and right procedure before surgery begins.

Why it matters: Minimizes surgical errors and ensures operations are carried out safely.

Goal 5

Reducing infection risks

What it means: Strict hand-hygiene, sterilization and disinfection protocols are applied; staff receive regular infection-control training.

Why it matters: Lowers hospital-acquired infections, supporting faster recovery and fewer complications.

Goal 6

Preventing patient falls

What it means: Patients are assessed for fall risk, and preventive measures — bed rails, non-slip floors, assistive equipment — are used where needed.

Why it matters: Prevents fall injuries, especially for elderly patients or those with limited mobility.

A comprehensive evaluation — and continuous improvement

Our quality and safety culture goes far beyond patient-care areas. JCI assessments cover 252 standards and 1,155 measurable elements — evaluating not only patient care, but facility safety, governance, staff education and information management, encompassing every aspect of hospital operations.

For us, quality is not a temporary achievement but a daily responsibility. We embrace JCI’s “Continuous Compliance” model — measuring and improving quality every day, not only during the triennial accreditation surveys. Fully aligned with JCI’s 8th Edition standards, the latest scientific developments and best practices are implemented across all departments.

Frequently asked questions about JCI accreditation

JCI-accredited organizations display the Gold Seal of Approval® on their websites and materials. You can also verify accredited institutions through the official JCI website.

JCI accreditation is renewed every three years following a comprehensive evaluation, demonstrating ongoing commitment to the standards.

Istanbul Florence Nightingale Hospital is one of the first hospitals in Türkiye to be accredited under JCI’s 8th Edition standards and currently holds JCI accreditation.

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