Quality Management

By defining service quality, patient care and patient safety as top priority, Group Florence Nightingale Hospitals have been accredited by “Joint Commission International” (JCI) which is an American based international non-profit organization that evaluates and accredits healthcare institutions and considered worldwide as “the Gold seal” in patient care and safety. 

“Joint Commission International” (JCI)


Quality Policy

  • Adopting and sharing the approach of total quality management.
  • Increasing the quality of life by offering the best diagnosis and treatment services for our patients;
  • Valuing patient safety and satisfaction as priority.
  • Raising the awareness of patients and their families and ensure their full participation in the diagnosis and treatment process.
  • Adopting a team approach and keeping the corporate spirit alive.
  • Developing a qualified workforce by increasing the knowledge and abilities of employees and ensuring that they become devoted health professionals.
  • Contributing to the development of medical science by continuously improving the services rendered.
  • Being a reference hospital that offers diagnosis and treatment services at international standards.